FAQ
Q: How often do I need to service my garage door?
A: The Garage Door Company recommends that your garage door be professionally serviced annually or semi-annually depending on usage.
Q: Is it safe for me to replace my own garage door springs?
A: Due to the high compression rate on the springs, we advise that you have them replaced by a professional garage door technician such as The Garage Door Company.
Q: A spring has broken on my garage door. Should I replace both or just one?
A: It is best to replace springs in pairs. The likelihood of the second spring breaking and/or your garage door not balancing may result in more expense, problems, and downtime if only one spring is replaced.
Q: Do I need to replace my entire garage door if only a section is damaged?
A: In many cases a replacement section is an option depending on whether or not it is still in production or if the rest of the door is in good condition. Sometimes the better solution is to replace the complete door.
Q: Can I purchase a new remote control for my garage door opener?
A: Some older garage door opener models do not have remote controls available while most newer models are available. In order for us to correctly diagnose which model you will need, we must first know the model and radio frequency of the remote control.
N.E. Columbia: 803-788-5097 | Irmo/Chapin: 803-772-5500 | Lexington: 803-359-7319 | Orangeburg: 843-566-0668
Business Hours: Monday – Friday: 8:00 a.m. - 6:00 p.m. | Saturday: 9:00 a.m. - 1:00 p.m.
